One ship method per order

Please check the availability of product and shipping approximations of each item in your order to ensure timely delivery.

Product Availability

Product availability and estimated pre-order shipping schedules are shown on the relevant product page. Most in-stock orders ship within three business days of being placed, Monday through Friday, excluding holidays. Customer shipment means the order has left our fulfillment center.

For pre-orders, we will provide balance-payment details according to the payment arrangement for the original order. After the balance is paid and the product arrives at our U.S. warehouse, the order must complete receiving and fulfillment processing before shipment to you. We email the tracking number once your order ships. Overseas factory shipment does not mean the order has shipped to you.

Estimated schedules may change because of production, quality control, licensing, packaging, international transportation, or fulfillment requirements. We will provide further updates if the estimated shipping schedule changes. Dates are estimates unless we expressly state otherwise.

Shipping Address

We currently ship to all U.S. states, Washington D.C., Puerto Rico, the U.S. Virgin Islands, Canada, and APO/FPO addresses, subject to checkout eligibility. PO Box and APO/FPO eligibility may also depend on package size and carrier restrictions; oversized products may not qualify.

Please allow extra shipping time for orders delivered to Alaska, Hawaii, Puerto Rico, and U.S Virgin Islands

If your payment is not processed successfully, confirming its status may take up to 10 business days, which may delay shipment. These timeframes are estimates.

International Shipments

Unless expressly shown at checkout, customs duties, import taxes, brokerage, and related fees for destinations outside the contiguous United States are not included in the order total and are the customer’s responsibility. Applicable amounts must be paid to the carrier or customs authority as required for delivery.

If a package is refused, is not cleared by Customs or is disposed for any reason, you will be responsible for any return shipping fees that the carrier will charge us to return the package. If we are unable to have the item returned due to a package refusal, a refund will not be issued.

Shipping Charges and Delivery Options

The final shipping charge is shown at checkout or on the applicable invoice. Charges depend on package size, weight, oversized handling, destination, service level, and carrier fees. Oversized fees are included only when displayed at checkout or on the invoice. Contact Customer Support if a charge is unclear.

The carrier is selected according to the package, destination, and fulfillment requirements. Combined shipping is not guaranteed; contact us before fulfillment. A signature may be required, and signature waivers or unattended delivery are not guaranteed. Expedited shipping is available only when offered and cannot accelerate production, international transit, customs, or warehouse receiving.

Address Changes and Delivery Issues

Contact csteam@blitzway.com immediately with your order number and complete new address to request a change. Changes are not guaranteed once fulfillment begins. A move to another country requires review of destination eligibility, shipping costs, taxes, duties, and identity verification. After shipment, redirects are subject to carrier and security restrictions.

Carrier scans may not appear immediately after label creation. If tracking remains unchanged, contact us with your order and tracking numbers. If a package shows delivered but cannot be located, check with household members, neighbors, reception or the mailroom, and review delivery photos before contacting the carrier and our team.

If a package is returned to sender, we will review the reason and available options. Address errors, refusal, customs non-payment, or failed delivery may result in return and reshipping charges.